Frequently Asked Questions

A1:Our main products are pixel led strip light ,just like ws2801 ws2811 ws2812 ws2812b apa102 apa104 1903 Tm1809 DMX512 and so on .
A2: Our MOQ is 100m each type .

A3: Yes, we can supply samples in 2-3 working days depending on the buyers’ want.

A4: Within 24hours for samples, 7-15 days for mass production depend on your quantity order.

A5: For the sample order can pay by T/T, Western Union and Paypal.

A6: For the led strips, based on the different quality level we provide 2 years warranty

A7: Please contant us firstly for any problems, attach some pictures so that we can sure whether ship out wrong item or any other and do solution at first time.We will try our best to solve all the problems with you.

A8:We has gained a lot of experience on OEM assembly of LED strip lighting. The led strips can have different size, layout, customer logos and labels. We will strictly follow the principal that we won’t disclose or sell customer unique designs or jointly developed products to another third party.

A9:it`s ok .but should have quantity .otherwise we will ask for some hourly wage.

A10: when we cooperated ,if you have problem relate technology .we can consider visit you and face to face talking to solve