Q1：What are your main products?
A1：Our main products are pixel led strip light ,just like ws2801 ws2811 ws2812 ws2812b apa102 apa104 1903 Tm1809 DMX512 and so on .
Q2：What’s your MOQ ?
A2： Our MOQ is 100m each type .
Q3：Will you send samples first
A3: Yes, we can supply samples in 2-3 working days depending on the buyers’ want.
Q4:What’s the delivery time ?
A4: Within 24hours for samples, 7-15 days for mass production depend on your quantity order.
Q5.What’s your payment term ?
A5: For the sample order can pay by T/T, Western Union and Paypal.
Q6. What about the warranty ?
A6: For the led strips, based on the different quality level we provide 2 years warranty
Q7：What should I do if the item I received is not the same or broken?
A7: Please contant us firstly for any problems, attach some pictures so that we can sure whether ship out wrong item or any other and do solution at first time.We will try our best to solve all the problems with you.
Q8:Can do custom assembly or offer OEM product?
A8:We has gained a lot of experience on OEM assembly of LED strip lighting. The led strips can have different size, layout, customer logos and labels. We will strictly follow the principal that we won’t disclose or sell customer unique designs or jointly developed products to another third party.
Q9:Is it ok for print your logo ?
A9:it`s ok .but should have quantity .otherwise we will ask for some hourly wage.
Q10:Do you have On-site service
A10: when we cooperated ,if you have problem relate technology .we can consider visit you and face to face talking to solve
Q11:Do you accept Regional agent
A11:Welcome regional agent .but we have threshold conditions following our company`s rule